Privacy Policy

DIGBITS realise that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy covers the information practices of our user interfaces, including our online store, which is hosted on the Ecwid.com platform, that link to this Privacy Policy: https://www.ecwid.com.

By visiting our online store or other user interfaces, you are accepting the practices described in this Privacy Policy. This Privacy Policy operates in conjunction with our Terms and Conditions of Supply, which together constitute the entire agreement between you and DIGBITS. Please review each of these documents to understand all of the terms and conditions of your agreement with us. Our Terms and Conditions of Supply are here: http://www.digbits.co.uk/terms.html

The term “Services” relates to our website and online store.

Privacy Shield

The online store platform we use with Ecwid complies with the EU-US and US-Swiss Privacy Shield Frameworks as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Ecwid has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.

Notice

We will inform an individual of the purpose for which it collects and uses information and the types of non-agent third parties to which Ecwid discloses or may disclose the information.

Information We Collect

If you choose to use the Services, we may require you to provide contact and identity information, billing information, and other personal information as indicated on our user interfaces. Once you register, you are no longer anonymous to us.

We collect and store the following information:

• Information you give us, including, contact information, such as your name, company name, address, phone number, email address, and similar contact data;
• Automatic information, such as computer sign-on data, browser type, browser language, statistics on page views, traffic to and from our user interfaces and ad data. Like many websites, we use identifiers such as “cookies” and Web beacons to obtain this automatic information.
• Location data, which may be precise or imprecise. Precise location data may be Global Position System (GPS) data and/or data identifying nearby cell towers and Wi-Fi hotspots. Imprecise location data includes, for example, a location derived from your IP address or data that indicates where you are located with less precision, such as at a city or postal code level.
• Discussion board posts and other messages, including your correspondence with us. Our communications will include notices about your account (for example, change in password or payment method, confirmation e-mails and other transactional information) and information concerning or related to our service. These communications are part of your relationship with DIGBITS and you receive them as part of your membership of our online store.
• General information regarding the Services that you have registered to receive; and
• Information from third-party providers and services to help Ecwid provide the Services and to help us understand the use of the Services.

We do not store the following information in the regular course of our business:

• credit or debit card information.

Our Use of Your Information

We use your personal information to:

• provide and improve our Services;
• resolve disputes, calculate and collect fees, and troubleshoot problems;
• verify users’ identity and the information users provide;
• encourage a safe online experience and enforce our policies;
• customize users’ experience, analyze site usage, improve and measure interest in the Services, and inform users about other services and updates;
• communicate administrative announcements when we need to provide users with information that may affect their use of the Services;
• communicate marketing and promotional offers and events to our users;
• provide customer service; and
• perform other business activities as described when we collect the information.

As part of your registration on our website to use the Services, our website, you agree that you may receive certain administrative communications from us, such as administrative announcements and customer service messages regarding Services and products during the period that we provide Services to you. You may not opt out of receiving such administrative communications.

Our website also uses automatic information obtained through cookies and Web beacons to operate and improve. We may also use automatic information alone or in combination with personal information about our customers to provide personalized information about our Service.

Information We Share

We share your personal information with your consent or as necessary to provide the Services. In addition, we share personal information with vendors or agents to provide the Services. For example, companies we’ve hired to provide customer service support or delivery services may need access to personal information (address and contact numbers etc.) in order to provide those functions. In such cases, these companies must abide by our Privacy Policy and security requirements and are not allowed to use personal information they receive from us for any other purpose. In cases of onward transfer to third parties of data of EU or Swiss individuals received pursuant to EU-US or US-Swiss Privacy Shield, Ecwid is potentially liable. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets. We will access, transfer, disclose, and preserve personal information, when we have a good faith belief that doing so is necessary to: (i) comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies; (ii) protect our customers; (iii) operate and maintain the security of our Services, including to prevent or stop an attack on our computer systems or networks; or (iv) protect the rights and interest of DIGBITS. Finally, DIGBITS also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Do Not Track

The Ecwid platform used for DIGBITS online store does not support Do Not Track technology.

Opting out

DIGBITS may occasionally use personal information for marketing its services, either through email or direct mailing. Customers may choose to opt out and unsubscribe from these at any time. We may also send some non-marketing communications that are not subject to general opt-out, such as information that you request we send to you or to third parties with whom you do business, and disclosures to comply with legal requirements and other informational notices.

Our Use of Cookies and Other Identifiers

We use identifiers such as cookies, Web beacons and IP addresses to make interactions with users easy and meaningful.

Cookies

When you visit our website, or the DIGBITS online store hosted by Ecwid.com, servers send a cookie to your computer. We also use cookies on Meta, YouTube and Google platforms. Standing alone, cookies do not identify you. They merely recognize your Web browser. Unless you choose to identify yourself to us, either by responding to a promotional offer, opening an account, or filling out a Web form, you remain anonymous.

We use cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.

If you have identified yourself to us, we use session cookies containing encrypted information to identify you uniquely. Each time you log into the Services, your browser saves a session cookie containing an encrypted, unique identifier tied to your account. These session cookies allow Ecwid.com to identify you uniquely while you are logged into the Services and to process your online transactions and requests. Use of the Services requires session cookies.

Ecwid.com uses persistent cookies that only we can read and use to identify users who have visited our website previously. When you purchase the Services or provide us with personal information, our website assigns a unique identifier to you. This unique identifier derives from a persistent cookie that Ecwid.com places on your Web browser. We especially are careful about the security and confidentiality of the information stored in persistent cookies. For example, we store neither account numbers nor passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you will be able to navigate Ecwid.com, but you will be unable to use the Services successfully.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies. You also can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. We recommend that you leave cookies turned on, however, because they allow you to take advantage of some of Ecwid’s essential features. For instance, if you block or otherwise reject our cookies, you may not be able to access or use your account on our online store.

Web Beacons

The DIGBITS online store platform hosted by Ecwid uses Web beacons alone or in conjunction with cookies to compile information about usage of Ecwid.com and user interaction with emails from Ecwid.com. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular website tied to the Web beacon, and a description of a website tied to the Web beacon. Ecwid uses Web beacons to operate and improve Ecwid.com and email communications.

Ecwid may use information from Web beacons in combination with data about users to provide DIGBITS with information about Ecwid.com and the Services.

Addresses

When you visit THE DIGBITS online store platform hosted by Ecwid.com, Ecwid collects your Internet Protocol (“IP”) addresses to track and aggregated non-personal information. For example, Ecwid use IP addresses to monitor the regions from which users navigate.

We also collect your IP address when you log into the Services as part of our security features.

Third Party Cookies

Ecwid occasionally engage third parties to track and analyze usage and volume statistical information from users of Ecwid’s user interfaces, including our website, Ecwid.com, on which the DIGBITS online store is hosted. Ecwid also may use other third-party cookies to track the performance of our advertisements. The information provided to third parties includes no personal information, but this information may be re-associated with personal information after we receive it.

Public Forums, Affiliate Referral, and Customer Testimonials

DIGBITS may include social media (for example Facebook or Twitter) community forums, blogs, or chat rooms. Any other visitors to these forums may read, collect, or use the personal information you choose to publicly disclose there, and may use it to send you unsolicited messages. DIGBITS is not responsible for the privacy of information you choose to disclose in these forums.

Accessing, Reviewing and Changing Your Personal Information

If you are registered to receive the Services, you have the right to access, review and modify your personal information at any time by logging into your account on our online store Services. If you cannot access personal information collected by DIGBITS or the online store hosted by Ecwid through the Services, you may contact us at the address below and Ecwid will respond to requests to access or edit your personal information within thirty (30) days.

We may delete personal information when we no longer need it for the purposes we described earlier. We may retain personal information as permitted by law to resolve disputes, enforce our policies, and prevent the recurrence of fraud or other illegal or improper activity.

Security

To prevent unauthorized access, promote data security, and encourage appropriate use of information, we use a variety of tools, such as encryption technologies, passwords, physical and electronic security, or procedural safeguards to assist in the protection of your information. No security on the Internet is absolute, however, so we are unable to guarantee the security of any information that you share with us.

Enforcement

In compliance with the EU-US and US-Swiss Privacy Shield Principles, DIGBITS commits to resolve complaints about your privacy and our collection or use of your personal information.

Changes to This Privacy Policy

We may amend this Privacy Policy at any time by posting the amended terms on Ecwid.com. In the event of amendment, all terms shall take effect thirty (30) days after initial posting to the DIGBITS online store. Your continued use of any of the Services will constitute your acceptance of any changes or additions to this Privacy Policy.

Contact

You may contact us in writing at:

DIGBITS Limted
Unit 1, Power Park,
Towers Business Park,
Rugeley
Staffordshire
WS15 1UZ
United Kindgom